Book My limo Trip

Cancellation Policy

Sedans: –  Continental US Sedan 4hrs, Hawaii, Alaska & Puerto Rico 24hrs, International 72 hrs.

Vans: –   Continental US Sedan 6hrs, Hawaii, Alaska & Puerto Rico 24hrs, International 72 hrs. 

CADILLAC TAHOE: – USA 84hrs, International 1 Week.

Special Events– Please call at  415 625 7075

Privacy Policy

Book My Limo Trip Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how Book My Limo Trip  service collects, uses, and discloses your personal information.

This Privacy Policy applies to our website and its associated subdomains (collectively, our “Service”) alongside our application, Book My Limo Trip . By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

  • Cookie: a small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
  • Company: When this Policy mentions “Company,” “we,” “us,” or “our,” it refers to Book My Limo Trip  , Bedford,TX,USA  is responsible for your information under this Privacy Policy.
  • Country: where Book My Limo Trip services  Transportation or the owners/founders of Book My Limo Trip  are based, in this case, is the United States
  •  Customer: refers to the company, organization, or person that signs up to use Book My Limo Trip services   to manage the relationships with your consumers or service users.
  • Device: any internet-connected device such as a phone, tablet, computer, or any other machine that can be used to visit Book My Limo Trip services  use the services.
  • IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often identify the location from which a device connects to the Internet.
  • Personnel: refers to those individuals employed by Book My Limo Trip services or who are under contract to perform a service on behalf of one of the parties.
  • Personal Data: any information that, directly, indirectly, or in connection with other information — including a unique identification number — allows for the identification or identifiability of a natural person.
  • Service: refers to the Service provided by Book My Limo Trip 
  • Third-party Service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
  • Website: Book My Limo Trip services . “‘s” site.
  • You: a person or entity registered with Book My Limo Trip

What Information Do We Collect?

We collect information from you when you visit our website, register, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

  • Name / Username
  • Phone Numbers
  • Email Addresses
  • Mailing Addresses
  • Billing Addresses
  • Debit/credit card numbers
  • Password

We also collect information from mobile devices for a better user experience, although these features are entirely optional:

  • Location (GPS): Location data helps accurately represent your interests, which can bring more targeted and relevant ads to potential customers.

How Do We Use the Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to respond to your customer service requests and support needs more effectively)
  • To process transactions
  • To administer a contest, promotion, survey, or other site feature
  • To send periodic emails

When does Book My Limo Trip  use end-user information from third parties?

Book My Limo Trip will collect End User Data to provide our customers with Book My Limo Trip services.

End users may voluntarily provide us with the information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

When does Book My Limo Trip use customer information from third parties?

We receive some information from third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a Book My Limo Trip , we receive information from a third party that provides automated fraud detection services to Book My Limo Trip  services . We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties?

Where and when is information collected from customers and end users?

Book My Limo Trip services  will collect the personal information you submit. We may also receive your personal information from third parties as described above.

How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them directly or through a third party. We do not send unsolicited commercial emails because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted only through the order processing page will be used to send you information and updates on your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How Long Do We Keep Your Information?

We keep your information only as long as we need it to provide you with Book My Limo Trip and fulfill the purposes described in this Policy. This is also the case for anyone with whom we share your information and who provides services on our behalf. When we no longer need to use your information and we do not need to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers’ database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file after a transaction. We cannot, however, ensure or warrant the absolute security of any information you transmit to Book My Limo Trip  or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

Could my information be transferred to other countries?

Book My Limo Trip  is incorporated in the United States. Information collected via our website, through direct interactions with you, or from our help services may be transferred from time to time to our offices, personnel, or third parties located  California USA  . It may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

Is the information collected through Book My Limo Trip  Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. Both people and security systems are flawed, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its security. If applicable law imposes any non-disclaim able duty to protect your personal information, you agree that intentional misconduct will be the standard to measure our compliance with that duty.

Can I update or correct my information?

 

Your rights to request updates or corrections to the information Book My Limo Trip collects depend on your relationship with Book My Limo Trip Personnel may update or correct their information as detailed in our internal company employment policies.

Customers have the right to request the restriction of specific uses and disclosures of personally identifiable information as follows. You can contact us to:

  1. Update or correct your personally identifiable information.
  2. Change your preferences concerning communications and other information you receive from us.
  3. Delete the personally identifiable information maintained about you on our systems (subject to the following paragraph) by canceling your account.

Such updates, corrections, changes, and deletions will have no effect on other information we maintain or information we have provided to third parties under this Privacy Policy prior to such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information.

Removing every record of the information you provided us from our system is not technologically possible. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal data stored in databases we actively use and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

If you are an end-user and wish to update, delete, or receive any information we have about you, you may contact the organization of which you are a customer.

Personnel

If you are a Book My Limo Trip worker or applicant, we collect the information you voluntarily provide to us. We use the information collected for Human Resources to administer benefits to workers and screen applicants.

You may contact us to:

  1. Update or correct your information.
  2. Change your preferences to communications and other information you receive from us.
  3. Receive a record of the information we have relating to you.

Such updates, corrections, changes, and deletions will have no effect on other information we maintain or information we have provided to third parties under this Privacy Policy prior to such update, correction, change, or deletion.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Book My Limo Trip or any of its Corporate Affiliates (as defined herein) or that portion of Book My Limo Trip or any of its Corporate Affiliates to which the Service relates, or if we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls is controlled by, or is under common control with Book My Limo Trip , whether by ownership or otherwise. Corporate Affiliates will treat any information relating to you that we provide to our Corporate Affiliates under the terms of this Privacy Policy.

Governing Law

The laws of the United States govern this Privacy Policy without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield or the Swiss-US framework.

The laws of the United States, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your website use may also be subject to local, state, national, or international laws.

Using Book My Limo Trip  contacting us directly signifies your acceptance of this Privacy Policy. If you disagree with this Privacy Policy, you should not engage with our website or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Your Consent

We’ve updated our Privacy Policy to provide complete transparency into what is set when you visit our site and how it’s used. By using our website, registering an account, or purchasing, you consent to our Privacy Policy and agree to its terms.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by Book My Limo Trip . We are not responsible for the content, accuracy, or opinions expressed on such websites, which are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that our Privacy Policy is no longer in effect when you use a link to go from the Services to another website. You’re browsing and interaction on any other website, including those with a link on our platform, is subject to that website’s rules and policies. Third parties may use their cookies or other methods to collect your information.

Cookies

Book My Limo Trip uses “Cookies” to identify the areas of our website that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to enhance the performance and functionality of our website, but they are non-essential to their use. However, with these cookies, certain functionality, like videos, may become available, or you would be required to enter your login details every time you visit the website, as we could not remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Blocking and disabling cookies and similar technologies

Wherever you’re located, you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning correctly, and you may not be able to utilize all of its features and services entirely. You should also be aware that you may lose some saved information (e.g., held login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookies does not delete the cookie from your browser; you must do this yourself from within your browser; you should visit your browser’s help menu for more information.

Remarketing Services

We use remarketing services. What Is Remarketing? In digital marketing, remarketing (or retargeting) serves ads across the Internet to people who have already visited your website. It allows your company to seem like they’re “following” people around the Internet by serving ads on the websites and platforms they use most.

Payment Details

To any credit card or other payment processing details you have provided us with, we commit that this confidential information will be stored in the most secure manner possible.

Kids’ Privacy

We collect information from kids under 13 to better our services. If You are a parent or guardian and know that Your child has provided Us with Personal Data without your permission, don’t hesitate to contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from Our servers.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and allow you to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. You can delete your account if you disagree with this or any revised Privacy Policy.

Third-Party Services

We may display, include or make available third-party content (including data, information, applications, and other products and services) or provide links to third-party websites or services (“Third-Party Services”).

You acknowledge and agree that Book My Limo Trip shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Book My Limo Trip does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links to that are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties terms and conditions.

General Terms & Conditions that Apply to All Reservations & Quotes

  1. Mileage Restrictions:

    • Every vehicle may have mileage restrictions.
  2. Service Delays:

    • We are not responsible for service delays caused by factors beyond our control, including but not limited to: traffic congestion, road conditions, vehicular malfunctions, and adverse weather.
  3. Chauffeur Safety:

    • If the chauffeur feels threatened or detects potential danger to passengers or themselves, they reserve the right to cancel the ride without a refund.
  4. Valuables:

    • We are not responsible for any valuables left in our vehicles.
  5. Personal Items:

    • Items brought into the vehicle are at the discretion of their owners.
  6. Drug and Alcohol Policy:

    • We strictly adhere to governmental regulations regarding drug and alcohol use.
    • Zero tolerance policy for alcohol consumption under the legal drinking age of 21.
    • Use of illegal drugs will result in immediate service termination with no refund. 
    • Book My Limo Trip has zero Tolerance for Drug and Alcohol use while driving. If you notice any Violation of this policy; please ask the driver to STOP the ride immediately; and do not hesitate to contact Book My Limo Trip 
  7. No Smoking:

    • Smoking of any kind is strictly prohibited in our vehicles.
  8. Passenger Safety:

    • We are not responsible for injuries resulting from physical altercations between passengers or due to intoxication.
  9. Passenger Capacity:

    • Chauffeurs must not exceed the maximum passenger capacity specified for the vehicle. This is in compliance with state laws and our insurance guidelines.
  10. Surcharge on Special Occasions:

  • During holidays, celebrations, and observances, service fees may include a surcharge to incentivize chauffeurs to be available during these times.

Hourly/As Directed Reservations:

  1. Information for Passengers:

    • You will receive automated text messages containing the chauffeur’s name, phone number, vehicle information, and license plate.
    • Grace Period:
    • A 15-minute grace period is provided after the scheduled drop-off time. Beyond each 15-minute interval, additional charges apply by the half-hour.
  2. Service Fee:

    • A customary 20% service fee, including gratuity, is added to all reservations for your convenience. This can be adjusted upon request.

Contact Us

Don’t hesitate to contact us if you have any questions at 415 625 7075

At Book My Limo Trip Services, your satisfaction is our top priority. If you encounter any concerns or have feedback related to our services during your time in California , we encourage you to utilize the official channels provided by the city. Reporting complaints to the city allows for effective resolution and helps us maintain the highest service standards.