Book My Limo Trip Services – Terms of Service

Cancellation Policy

Sedans:

Vans:

CADILLAC TAHOE:

Special Events:

Privacy Policy

Book My Limo Trip Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how Book My Limo Trip service collects, uses, and discloses your personal information.

This Privacy Policy applies to our website and its associated subdomains (collectively, our “Service”) alongside our application, Book My Limo Trip. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

What Information Do We Collect?

We collect information from you when you visit our website, register, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

Personal Information:

Mobile Device Information (optional):

How Do We Use the Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

Third-Party Information Usage

End-User Information:

Customer Information:

Sharing Information

Book My Limo Trip services will collect the personal information you submit. We may also receive your personal information from third parties as described above.

How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We do not send unsolicited commercial emails.

Data Retention

We keep your information only as long as we need it to provide you with Book My Limo Trip and fulfill the purposes described in this Policy.

Security Measures

We implement a variety of security measures to maintain the safety of your personal information.

International Transfers

Book My Limo Trip is incorporated in the United States. Information collected via our website, through direct interactions with you, or from our help services may be transferred from time to time to our offices, personnel, or third parties.

Updating Your Information

Your rights to request updates or corrections to the information Book My Limo Trip collects depend on your relationship with Book My Limo Trip. Personnel may update or correct their information as detailed in our internal company employment policies. Customers have the right to request the restriction of specific uses and disclosures of personally identifiable information.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Book My Limo Trip or any of its Corporate Affiliates.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates.

Governing Law

The laws of the United States govern this Privacy Policy without regard to its conflict of laws provision.

Consent

By using our website, registering an account, or purchasing, you consent to our Privacy Policy and agree to its terms.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by Book My Limo Trip.

Cookies

Book My Limo Trip uses “Cookies” to identify the areas of our website that you have visited. Most web browsers can be set to disable the use of Cookies.

Remarketing Services

We use remarketing services. Remarketing allows your company to seem like they’re “following” people around the Internet by serving ads on the websites and platforms they use most.

Payment Details

We commit that this confidential information will be stored in the most secure manner possible.

Kids’ Privacy

We collect information from kids under 13 to better our services. If you are a parent or guardian and know that your child has provided us with Personal Data without your permission, please contact us.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies.

Third-Party Services

We may display, include or make available third-party content or provide links to third-party websites or services.

General Terms & Conditions

Mileage Restrictions

Every vehicle may have mileage restrictions.

Service Delays

We are not responsible for service delays caused by factors beyond our control.

Chauffeur Safety

If the chauffeur feels threatened or detects potential danger to passengers or themselves, they reserve the right to cancel the ride without a refund.

Valuables

We are not responsible for any valuables left in our vehicles.

Personal Items

Items brought into the vehicle are at the discretion of their owners.

Drug and Alcohol Policy

We strictly adhere to governmental regulations regarding drug and alcohol use. Zero tolerance policy for alcohol consumption under the legal drinking age of 21. Use of illegal drugs will result in immediate service termination with no refund.

No Smoking

Smoking of any kind is strictly prohibited in our vehicles.

Passenger Safety

We are not responsible for injuries resulting from physical altercations between passengers or due to intoxication.

Passenger Capacity

Chauffeurs must not exceed the maximum passenger capacity specified for the vehicle.

Surcharge on Special Occasions

During holidays, celebrations, and observances, service fees may include a surcharge to incentivize chauffeurs to be available during these times.

Hourly/As Directed Reservations

You will receive automated text messages containing the chauffeur’s name, phone number, vehicle information, and license plate.

Grace Period

A 15-minute grace period is provided after the scheduled drop-off time. Beyond each 15-minute interval, additional charges apply by the half-hour.

Service Fee

A customary 20% service fee, including gratuity, is added to all reservations for your convenience. This can be adjusted upon request.

Contact Us

Don’t hesitate to contact us if you have any questions at 415-625-7075.

At Book My Limo Trip Services, your satisfaction is our top priority. If you encounter any concerns or have feedback related to our services during your time in California, we encourage you to utilize the official channels provided by the city. Reporting complaints to the city allows for effective resolution and helps us maintain the highest service standards.